Property management professionals are responsible for the overall coordination, operation, and management of various affairs within the property management area. The responsibilities include maintaining the normal operation of the property, enhancing the living and office experience of owners or users, and ensuring the appreciation and preservation of the property assets.

Main content:

- Daily operation and management: Responsible for daily affairs such as security, cleaning, greening, and maintenance of facilities and equipment (such as elevators, and power supply systems) within the property area to ensure that all services are in place.

- Customer relationship maintenance: Communicate with owners or users, handle complaints and demands, owners' meetings, coordinate neighborhood relations, and enhance satisfaction.

- Property fee management: Set the standard for property fee collection, be responsible for the collection of fees, manage the income and expenditure, and ensure the proper use of funds.

- Emergency handling: Respond to emergencies (such as equipment failure, natural disasters, safety incidents, etc.), formulate emergency plans and organize their implementation to reduce losses.

- Compliance management: Comply with relevant laws and regulations on property management, formulate property management systems, cooperate with government departments inspections, and ensure that management activities are legal and compliant.

Required abilities and qualities:

- Possess professional knowledge of property management, be familiar with the operation skills as property facilities maintenance and safety management, and understand relevant laws and regulations (such as the "Property Management Regulations").

- Have good communication and coordination abilities and customer service, and be able to properly handle owner demands and conflicts.

- Possess certain organizational management abilities and problem-solving abilities, be able to coordinate the arrangement of various work, and respond to emergencies.

- Strong sense of responsibility, attention to detail, patience, and the ability to withstand the pressure of tedious affairs.

Career development

Property management professionals can be employed in various types of property projects such as residential communities, commercial buildings, office buildings, and industrial parks. With the accumulation of experience, they be promoted to property manager, regional property director, or enter the headquarters of property management companies to engage in management, training, and other work, and can also turn to property consulting asset operation and other fields.