Cn / En
ACIC CHINA
Certification Project
Etiquette trainer

Etiquette trainers are professionals who focus on disseminating knowledge of etiquette, guiding behavioral norms, and helping different groups their social manners and communication skills. They provide systematic teaching to enable students to display appropriate behavior in various situations, enhancing interpersonal affinity and communication efficiency. The following introduces their services, work content, and skill requirements from the aspects of service objects, core work content, and capacity requirements:

 

Main Service Objects

 

- Workplace groups: such as corporate (business etiquette, workplace communication etiquette), service industry practitioners (reception etiquette, service demeanor), management (leadership etiquette, business banquetiquette), etc.;

- Specific scene groups: such as wedding-related personnel (wedding etiquette), campus teachers and students (campus etiquette, interview et), foreign affairs personnel (international etiquette, cross-cultural communication etiquette), etc.;

- General public: ordinary people with the need to improve daily socialiquette and personal image etiquette (appearance, demeanor).

 

Core Work Content

 

1. Demand analysis and course design: Customize targeted etiquette courses based the characteristics of the service objects (such as industry, scene, pain points), covering modules such as theoretical explanation, case analysis, and scenario simulation. For example, design " Visit   Negotiation Etiquette" for sales teams and "Job Interview Etiquette" for graduates;

2. Etiquette knowledge teaching:

- Theoretical level: explain the principles of etiquette (respect, appropriateness, moderation, etc.), and etiquette norms for different scenes (such as the order of business handshakes, the of table seats, the taboos of workplace addressing, etc.);

- Practical level: guide students' demeanor (standing posture, sitting posture, walking posture), management (eye contact, smile), and body language (hand gestures for item delivery) through demonstration and correction;

3. Situational simulation and feedback: Set up real (such as simulated business reception, customer complaint response, foreign affairs meetings), let students practice etiquette application in actual combat, and observe and point out problems on the spot ( as "the tip of the finger should not block the information when handing out business cards", "the eye needs to be focused when responding to customers") to help students quicklyize;

4. Long-term empowerment and knowledge updating: Provide long-term etiquette guidance for enterprises or institutions (such as regular retraining, new employee training); at the same time, pay attention to the development of etiquette culture (such as the addition of new norms for "online etiquette" in modern social interaction), and update course.

 

Key Capabilities Required

 

- Professional Knowledge: Master a systematic theoretical system of etiquette, be familiar with the etiquette norms in fields such as business, social, service, and international, understand the differences in etiquette across different cultural backgrounds (e.g., Chinese and Western table manners, taboos customs of various countries);

- Communication and Demonstration Skills: Speak clearly and fluently, and be able to transform abstract etiquette rules into specific and operable points; a decent personal demeanor, which can serve as a direct demonstration sample for students, with precise explanations of action details (e.g., the arc of a smile, the of a handshake);

- Observation and Empathy Skills: Be able to quickly identify students' shortcomings in etiquette (e.g., unconscious small movements when), and adjust teaching methods based on the students' personality (introverted/extroverted); at the same time, understand the psychological barriers of students in etiquette practice (.g., fear of making mistakes, unnaturalness), and use encouraging guidance to reduce resistance;

- Flexible Adaptability: Be able to provide practical answers to students' questions (e.g., "How to prioritize etiquette conflicts in special occasions?"), and if there are cases of students not cooperating in the course you can mobilize enthusiasm through interactive games, case stories, etc.

 

The working scenarios of an etiquette trainer include on-site corporate training, classrooms of training institutions, teaching platforms, etc. They are "the disseminators of etiquette culture," helping individuals to enhance their social confidence and also helping enterprises to shape a professional image, promoting respect harmony in interpersonal communication.

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Tel 400-809-1233
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